Terms of Service

Practical detail - Current standard: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.

Product information and safe use

Store practice - Service-led requirement: We work to keep product descriptions and pricing accurate while recognizing that colors can look different by device. Use every product only according to its own care and safety guidance.

Cancellation and return remedies

Store responsibility - Operational method: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.

Liability and mandatory rights

Policy detail - Customer-ready commitment: Nothing here restricts a statutory protection that cannot be contracted away; other liability is limited to the lawful extent.

Order review and acceptance

Policy in practice - Measured method: Every order is subject to acceptance, inventory availability, payment authorization, and fraud review. An obvious error may be corrected, and a declined order receives any refund required by law.

Acceptable website use

Plain-language summary - Practical practice: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

USD pricing, shipping, and taxes

How this rule works - Store-specific coverage: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.

Merchant identity and contact details

Process overview - Direct handling: gocontigo handles questions about this page through the contact details below.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigotravel.shop

Phone: 512-994-0091

Physical and return address: 4836 Clinton St, Buffalo, New York, 14224, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).