Payment Policy

Customer information - Direct clarification: USD is the sole transaction currency used by gocontigo, while tax treatment depends on applicable legal requirements.

About Credit/Debit Card

Policy in practice - Detailed timing: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Secure authorization process

Customer assurance - Customer-first support: We rely on Shopify and payment partners for encrypted transaction processing, authorization, and applicable fraud screening.

Declined transactions and credits

What to expect - Verified timing: A card decline may require an address correction or issuer assistance. Refunds that have been approved are credited to the original form of payment within 5-10 business days.

Merchant and customer service details

Practical detail - Support-oriented timing: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigotravel.shop

Phone: 512-994-0091

Physical and return address: 4836 Clinton St, Buffalo, New York, 14224, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).